Contract conditions

Last Updated: September 30, 2025

1. CONTRACTUAL INFORMATION

These CONTRACT CONDITIONS form the entire contract regulating the conditions of contracting the services offered through the SnoreCare mobile application (hereinafter “APP”) which is available at https://snorecare.life (hereinafter “Website”).

These services consist of providing USERS with a comprehensive snoring management and wellness tracking system through mobile applications, including audio recording and analysis, personalized insights, guided exercise programs, educational content, AI-powered recommendations, and sleep health screening tools (hereinafter the “SERVICES”).

Access to the Website or its use by the USER, as well as the contracting of services offered in the APP, necessarily implies, without reservation, knowledge and acceptance of these CONTRACT CONDITIONS; therefore, it is recommended that you read them carefully before formalizing the contracting of the services offered in the APP.

Acceptance of this document implies that the USER:

Has read, understands and comprehends the above
Is a person with sufficient capacity to contract (at least 18 years of age)
Assumes all the obligations set forth herein
Understands that SnoreCare is NOT a medical device and does not provide medical diagnosis or treatment
Acknowledges the medical disclaimers and limitations described in the Terms of Use

These conditions shall be valid for an indefinite period of time and shall be applicable to all contracts made through the APP.

Apparent Group Limited reserves the right to unilaterally modify these conditions, without affecting the terms and conditions that were implemented prior to the modification. The USER is responsible for consulting them each time they contract the services.

2. PARTY OFFERING THE SERVICES

The ownership of the Website and the APP and the company responsible for the services offered therein is:

Apparent Group Limited
Company Registration Number: 73428962
Registered Office: FLAT/RM 05-06 HOLLYWOOD PLAZA, 610 NATHAN ROAD, 18/F, KL, Hong Kong
Contact Email: hello@apparentgroup.co
Website: https://snorecare.life

For all questions that the USER may have in relation to these CONTRACT CONDITIONS, they can contact Apparent Group Limited using the contact details provided above or, where appropriate, using the various contact methods available on the Website or APP.

3. PARTY REQUESTING SERVICES

The contracting of the SERVICES offered by SnoreCare will only be carried out through the APP. Therefore, it can be carried out by any USER who has downloaded and used the APP that is available for download from:

Google Play Store (Android)
Apple App Store (iOS)

The APP can also be accessed through links available on the website https://snorecare.life

Age Requirements: The USER declares to be at least 18 years of age and to have the legal capacity to enter into contracts. SnoreCare is intended for adult users only due to the health-related nature of the services and the collection of sensitive health data.

Health Status: While no specific health status is required to use SnoreCare, USERS should:

Understand the APP is for wellness purposes, not medical treatment
Consult healthcare providers for medical concerns
Not rely on APP for diagnosis or treatment of medical conditions
Seek professional medical advice if they suspect sleep disorders

If you detect or become aware that a minor has contracted any of the services offered in the APP, please notify us at hello@apparentgroup.co as soon as possible so that we can take appropriate measures.

The USER will be able to formalize the contracting of the desired services in any of the languages available in the APP. In case of disagreement between the text of these conditions and any translation, the English version will prevail.

4. OBJECT OF THE CONTRACT

The purpose of this contract is to regulate the contractual relationship between Apparent Group Limited and the USER regarding the contracting of SERVICES, from the moment the USER accepts during the online contracting process by checking the corresponding acceptance box.

The contractual relationship entails the delivery and/or access, in exchange for a determined price publicly displayed through the APP and app stores, to the following SERVICES:

Premium Features (SnoreCare Plus):

Unlimited Audio Recording & Analysis:

Record sleep audio every night without limits
Store recordings for user-defined retention periods
Access complete recording history
High-quality audio recording options
Advanced audio analysis algorithms

Complete Snoring Insights:

Detailed Snore Score calculations
Full snoring timeline visualization
Peak volume tracking (decibels)
Snore time percentage analysis
Complete playback of all recorded snoring events
Categorized intensity levels (low, medium, high)
Long-term trend analysis and progress tracking

SnoreGym – Full Exercise Library:

Access to all guided exercise programs
Video demonstrations with proper form instruction
Customized difficulty levels
Structured training plans
Progress tracking and achievement system
Consistency badges and motivational rewards
Programs targeting specific muscle groups (tongue, throat, soft palate)

SnoreCare AI Companion – Full Access:

Unlimited interactions with AI assistant
Personalized advice based on your recorded data
Contextual recommendations for remedies
Motivational support and guidance
Analysis of factor/remedy correlations
Smart suggestions for optimization

Enhanced Data Features:

Downloadable audio recordings
Exportable sleep reports for healthcare providers
Data export in multiple formats (PDF, CSV, JSON)
Ability to share specific recordings with partners or doctors
Long-term data retention options
Advanced filtering and search

Complete Educational Library:

Full access to expert articles on snoring and sleep health
Comprehensive mini-courses
Access to all sleep apnea screening tools
Research-based remedy recommendations
Sleep hygiene guides
Partner support resources

Factor & Remedy Tracking:

Unlimited factor logging (alcohol, meals, stress, medications, etc.)
Unlimited remedy tracking
Advanced correlation analysis
Personalized effectiveness insights
Historical pattern identification

Premium Support:

Priority customer support
Faster response times
Advanced troubleshooting assistance

5. WHO IS A USER AND/OR CONSUMER?

The contracting of the SERVICES can be carried out by any natural person aged 18 or older after downloading the APP through Google Play Store (Android) or Apple App Store (iOS).

These conditions shall apply to the USER, as well as the conditions that each of the application stores have and all those related to the regulations for the defense and protection of consumers and USERS in the USER’s jurisdiction.

Health Data Acknowledgment: By contracting SERVICES, the USER acknowledges that:

They are voluntarily providing sensitive health information
Audio recordings may capture personal and private sounds
Health data will be processed as described in Privacy Policy
They consent to collection and processing of health data
They understand enhanced privacy protections apply

6. CONTRACTING PROCEDURE – HOW TO CONTRACT?

Step 1: Download the APP

The USER must first download the SnoreCare APP from:

Google Play Store: For Android devices
Apple App Store: For iOS devices

The download can be accessed directly through the app stores’ search functions or via links provided on https://snorecare.life

Step 2: Initial Setup and Onboarding

When starting the APP for the first time, the USER will complete a comprehensive onboarding questionnaire including:

Personal Information:

Name (optional)
Email address (required for Premium)
Age, biological sex
Weight status

Health Screening:

Snoring patterns and frequency
Daytime symptoms (fatigue, concentration issues)
Impact on relationships and quality of life
Previous remedies tried
Medical history relevant to sleep
Potential sleep apnea symptoms
Current health conditions

Goal Setting:

What USER wants to achieve
Expected outcomes
Motivation factors

All information can be modified through the Profile section at any time.

Step 3: Free vs. Premium Access

Upon completion of onboarding, the USER has access to:

Free Version:

Limited nightly recordings
Basic snoring analysis
Limited historical data
Sample exercise programs
Basic educational content
Limited AI companion interactions

To Access Full Features: The USER may subscribe to SnoreCare Plus (Premium subscription).

Step 4: Subscribe to SnoreCare Plus

Subscription Options:

3-Day Free Trial (for first-time subscribers)
Yearly Subscription (billed annually)

Free Trial Terms:

Full access to all Premium features for 3 days
No charge during trial period
Automatically converts to paid subscription after 3 days
Can be canceled anytime during trial without charge
Trial available once per user

How to Subscribe:

Tap “Upgrade to Plus” in APP
Review subscription terms and pricing
Select yearly plan
Confirm through app store (Apple App Store or Google Play Store)
Payment processed by app store using your chosen payment method

Payment Methods: Payment is processed exclusively through app stores using their secure payment systems:

Credit/debit cards
PayPal
Apple Pay / Google Pay
Carrier billing
Gift cards/store credit
Other regional payment methods offered by app stores

The USER must familiarize themselves with the terms and conditions of:

Google Play Store:

Store Terms: https://play.google.com/about/play-terms/
Payment Terms: https://payments.google.com/payments/apis-secure/get_legal_document

Apple App Store:

Store Terms: https://www.apple.com/legal/internet-services/itunes/

7. PRICE AND PERIOD OF VALIDITY OF THE OFFER

7.1 Pricing Information

Apparent Group Limited will inform the USER, prior to contracting the service, of the price of SnoreCare Plus subscription through the APP and app stores, including any applicable taxes based on the USER’s location.

Price Details:

Prices displayed in USER’s local currency
Prices include applicable taxes (VAT, sales tax, etc.) unless otherwise stated
Prices do not include data/internet connection costs required to use APP
Free trial: 3 days for first-time subscribers
Subscription: Yearly billing

The USER acknowledges that pricing may vary based on:

Regional pricing by app stores
Currency exchange rates
Applicable local taxes
Promotional offers or discounts
App store policies

Before completing a purchase, the USER will review:

Subscription tier (SnoreCare Plus)
Subscription period (yearly)
Price breakdown
Applicable taxes
Total amount
Billing frequency (annual)
Trial period (3 days)

7.2 Choice of Service Plan

SnoreCare Plus Subscription:

Yearly Subscription: Billed annually, typically offered at best value
3-Day Free Trial: For first-time subscribers, full Premium access with no charge

Benefits:

Unlimited recordings and analysis
Full SnoreGym access
Complete AI companion access
All educational content
Advanced insights and reports
Premium support

7.3 Payment Methods and Security

Payment is processed exclusively through app stores (Google Play Store or Apple App Store) using their secure payment systems. Apparent Group Limited does not directly collect, process, or store payment card information.

Available payment methods depend on the app store and USER’s location.

Payment Terms for Google Play Store: Governed by Google Pay/Google Payments terms:

Service Terms: https://payments.google.com/payments/apis-secure/get_legal_document
Privacy Policy: https://policies.google.com/privacy

Payment Terms for Apple App Store: Governed by Apple iTunes/App Store terms:

Terms & Conditions: https://www.apple.com/legal/internet-services/itunes/

7.4 Applicable Taxes

All prices displayed are final prices including or excluding applicable taxes depending on jurisdiction:

EU users: Prices typically include VAT
US users: Prices may or may not include sales tax depending on state
Other regions: Taxes applied according to local regulations

The USER’s billing address determines applicable taxes. Tax amounts will be clearly displayed before purchase confirmation.

7.5 Price Changes

Apparent Group Limited reserves the right to modify subscription prices at any time.

Price Increase Notification:

Existing subscribers receive at least 30 days’ advance notice
Notification via email and in-APP message
New price applies to next billing cycle after notice period
If less than 30 days’ notice, increase applies to billing cycle after next one

User Options Upon Price Increase:

Continue subscription at new price (automatic)
Cancel subscription before next billing to avoid new price
No refunds for partial billing periods

If canceled due to price increase, no further charges after current period ends. Re-subscribing later applies current pricing at that time.

7.6 Invoicing and Purchase History

Purchase Confirmation: Once payment is successfully processed, a receipt/invoice is issued containing:

Service: SnoreCare Plus subscription
Subscription period: Yearly
Price paid
Applicable taxes
Transaction date
App store transaction ID

Receipt Delivery: Receipts sent by app store (Apple or Google) to email address associated with app store account.

Accessing Purchase History:

For Apple App Store:

Settings > [Your Name] > Media & Purchases
View purchase history and manage subscriptions
Guide: https://support.apple.com/HT204088

For Google Play Store:

Google Play Store app > Menu > Subscriptions
View active subscriptions and payment history
Guide: https://support.google.com/googleplay/answer/2850369

Record Keeping: Transaction records may be archived in Apparent Group Limited’s systems as proof of transactions, respecting security standards and applicable consumer protection and data protection laws.

8. DURATION OF SERVICE

8.1 Subscription Periods

Yearly Subscription:

Billed every 12 months
Continuous access until canceled
Automatic renewal

3-Day Free Trial:

One-time offer for new Plus subscribers
Full Premium access for 3 days
Automatically converts to paid subscription unless canceled before trial ends

8.2 Subscription Renewal

By subscribing, the USER obtains continuous access to Premium features unless subscription is canceled.

Automatic Renewal:

Subscriptions automatically renew at end of each billing period
Charges occur no more than 24 hours before start of each new billing period
Subscription fee charged to USER’s app store account

To avoid automatic renewal:

Cancel subscription before current billing period ends
Cancellation takes effect at end of current paid period
No refunds for unused time in current billing period

8.3 Free Trial Period

New Subscribers: First-time subscribers to SnoreCare Plus receive a 3-day free trial to experience Premium benefits at no charge.

Trial Terms:

Full access to all Premium features during trial
No charge during 3-day trial period
After 3 days, paid subscription begins automatically
First payment charged at end of trial period

Canceling During Trial:

To avoid charges, cancel before 3-day trial ends
Upon cancellation, Premium access ends immediately
Users revert to free tier with limited features
Trial can only be used once per user

8.4 Cancellations

How to Cancel: Subscriptions can be canceled at any time through app store subscription management:

For iOS (Apple):

Open Settings on device
Tap your name at top
Tap Subscriptions
Select SnoreCare subscription
Tap Cancel Subscription

For Android (Google Play):

Open Google Play Store app
Tap Menu > Subscriptions
Select SnoreCare subscription
Tap Cancel Subscription

Cancellation Effective Date:

Cancellation takes effect at end of current billing period
Users retain Premium access until paid period expires
Example: Cancel on day 30 of yearly subscription → access continues through day 365

No Partial Refunds:

Cancellation does not entitle USER to refund for remaining time
Users can continue using Premium features until current subscription period ends
After cancellation, account reverts to free tier

Data Retention After Cancellation:

Recorded data remains accessible according to retention settings
Users can still access and export their historical data
Data subject to standard retention policies outlined in Privacy Policy

9. RIGHT OF WITHDRAWAL

Current legislation in many jurisdictions grants consumers an automatic right of withdrawal from contracts for digital content purchases.

However, for SnoreCare:

The SERVICES provided by Apparent Group Limited begin their full execution immediately upon subscription payment through the app store. The USER immediately gains access to Premium features including unlimited recordings, complete analysis, full exercise library, and AI companion.

Due to immediate delivery and execution of digital services:

The statutory right of withdrawal does not apply once Premium access begins
This is consistent with digital content regulations in most jurisdictions
By subscribing, the USER explicitly agrees to immediate service delivery
The USER acknowledges and accepts this waiver of withdrawal rights

Exception – Free Trial:

The 3-day free trial allows users to test Premium features before payment
This serves as an alternative to the withdrawal right
Users can cancel during trial without any charges

Refunds:

No refunds are provided once a subscription order is placed and paid
Exception: Refunds may be available as required by applicable law or app store policies
App store refund policies (Apple and Google) take precedence where applicable
Contact respective app store for refund requests in exceptional circumstances

Health Data Consideration: Given the sensitive health nature of recorded data:

Once recordings are made and analyzed, services have been substantially performed
Health insights and AI analysis are generated immediately
Exercise programs are accessed upon subscription
These constitute performance of the service

The USER accepts the foregoing regarding the right of withdrawal by proceeding with subscription purchase.

10. FORCE MAJEURE

Neither party shall be liable for any failure to perform obligations due to force majeure events, including but not limited to:

Natural disasters (earthquakes, floods, storms)
Wars, terrorism, civil unrest
Government actions, regulations, or restrictions
Epidemics or pandemics
Internet or telecommunications failures beyond our control
Power outages or electrical grid failures
Cyberattacks, hacking attempts, or security breaches
Failures of third-party services (app stores, cloud providers)
Any other circumstances beyond reasonable control

Effect of Force Majeure:

Obligations suspended during force majeure event
Performance resumes when circumstances permit
No liability for delays or failures during force majeure
Subscription periods may be extended to compensate for extended outages (at our discretion)

Health Data Protection: Even during force majeure events, we will maintain security and privacy protections for health data to the extent technologically feasible.

11. GENERAL INFORMATION ABOUT THE OFFER

11.1 Binding Agreement

All service subscriptions made through SnoreCare are subject to these CONTRACT CONDITIONS and the Terms of Use and Privacy Policy.

No modification, alteration, or covenant contrary to Apparent Group Limited’s offer or the provisions hereof shall be effective unless expressly agreed to in writing by Apparent Group Limited.

11.2 Service Specifications

Apparent Group Limited reserves the right to change service specifications, features, and offerings, insofar as this does not materially affect the value of SERVICES offered.

Reasons for changes may include:

Continuous technical improvements
Audio analysis algorithm enhancements
New exercise programs and content
Platform requirements from app stores
Legal or regulatory compliance
Medical or scientific research updates

Material changes to core features will be communicated via in-APP notifications and email.

11.3 Service Limitations

Users acknowledge that:

Audio Recording:

Quality depends on device microphone and placement
May be affected by environmental noise
May not capture all snoring events
Accuracy varies by device model
Not equivalent to medical-grade equipment

Analysis and Insights:

Are automated wellness tools, not medical diagnoses
Depend on quality of input audio and logged data
Are for informational purposes only
May not be 100% accurate
Should not be relied upon for medical decisions

Exercise Programs:

Are general exercises, not personalized medical treatment
May not be suitable for all users
Results vary significantly
Require proper form and consistency
Should be approved by healthcare provider

AI Companion:

Provides general wellness advice, not medical advice
Based on algorithms, not human medical professionals
May not address specific individual circumstances
Should not replace consultation with doctors

12. GUARANTEE OF SERVICES

12.1 Service Quality Commitment

All SERVICES offered in the APP by Apparent Group Limited are provided with reasonable care and quality standards for wellness and informational purposes.

The SERVICES shall be deemed to conform to these CONTRACT CONDITIONS provided that they:

Conform to Description:
- Match features and capabilities described in APP and marketing
- Provide audio recording and analysis as described
- Deliver exercise programs and educational content as advertised
Fitness for Purpose:
- Suitable for wellness tracking and snoring awareness
- Function as personal health monitoring tool
- Provide educational resources about sleep and snoring
Performance Standards:
- Function with reasonable reliability (subject to force majeure)
- Process audio recordings within reasonable timeframes
- Generate insights and analysis as described

Important Limitation:

SERVICES are NOT guaranteed to reduce snoring
NO guarantee of health benefits
NO guarantee of specific outcomes
Results vary significantly between users

12.2 Service Issues

If SERVICES demonstrably do not comply with established specifications due to defects attributable to Apparent Group Limited:

Available Remedies:

Technical Support: Assistance to resolve technical issues
Service Credits: Subscription extensions for extended outages
Refunds: Where required by law or app store policies (rare)

Limitations:

Remedies do not apply to issues caused by user error, device problems, or connectivity
AI insights that don’t meet subjective expectations are not defects
Quality of analysis depends significantly on recording quality
No remedy for lack of snoring reduction (no outcome guarantee)

12.3 Medical Disclaimer

NO WARRANTY FOR MEDICAL PURPOSES:

We expressly disclaim any warranty that:

APP will detect sleep apnea or other medical conditions
Insights are medically accurate or complete
Recommendations will improve health
Exercise programs will be effective for medical conditions
Apnea risk screening is diagnostically accurate

No Medical Service Guarantee: SnoreCare is a wellness tool, not a medical service. No warranties regarding medical efficacy, accuracy, or outcomes.

12.4 How to Report Issues

Users experiencing service issues should:

Contact support: hello@apparentgroup.co
Describe issue with details and screenshots
Provide device information (model, OS version)
Include subscription status (Free vs. Plus)

Response time: 48-72 hours.

13. USER RESPONSIBILITIES

USERS must comply with the following obligations:

13.1 Lawful and Appropriate Use

Use APP only for personal wellness purposes
Comply with all applicable laws
Not use APP for medical diagnosis or treatment
Not misrepresent APP capabilities
Not use recordings for illegal purposes

13.2 Accurate Information

Provide truthful health information
Update information when circumstances change
Not provide false or misleading data
Understand that inaccurate information affects insights

13.3 Age and Capacity

Must be at least 18 years of age
Have legal capacity to enter contracts
Not allow minors to use APP

13.4 Recording Consent

Inform sleeping partners about audio recording
Obtain consent from anyone who may be recorded
Comply with local recording laws (including two-party consent laws where applicable)
Respect privacy rights of household members
Not record in places where privacy is expected without consent

13.5 Medical Responsibilities

Consult healthcare providers for medical concerns
Not rely solely on APP for health decisions
Seek medical attention for serious symptoms
Not disregard professional medical advice based on APP
Get doctor approval before starting exercise programs

13.6 Account Security

Keep login credentials secure
Not share account with others
Protect health data privacy
Report unauthorized access immediately
Use strong passwords

13.7 Prohibited Activities

Not reverse engineer or hack APP
Not create multiple accounts to abuse free trials
Not use automated systems or bots
Not violate others’ privacy through recordings
Not misuse health data features
Not claim APP provides medical diagnosis

Consequences of Non-Compliance:

Warning notifications
Feature restrictions
Temporary or permanent account suspension
No refund of subscription fees
Legal action if applicable
Reporting to authorities for illegal activity

14. RESPONSIBILITIES OF THE PROVIDER – APPARENT GROUP LIMITED

Apparent Group Limited commits to:

14.1 Service Delivery

Provide SERVICES according to described features
Maintain reasonable service availability
Process audio recordings as described
Deliver insights and analysis
Provide exercise programs and content

14.2 Security and Privacy

Implement appropriate security for sensitive health data
Maintain confidentiality of recordings and health information
Comply with data protection regulations (GDPR, CCPA, Hong Kong PDPO)
Encrypt health data in transit and at rest
Respond to data breaches appropriately

14.3 Issue Resolution

Provide technical support
Respond to inquiries promptly
Collaborate to resolve technical problems
Assist with APP usage questions

14.4 Transparency

Clearly communicate pricing and features
Maintain accurate medical disclaimers
Notify of material changes
Provide accessible support

14.5 Compliance

Comply with app store policies
Adhere to applicable laws
Honor refund obligations as required by law
Process privacy rights requests

15. LIMITS TO THE LIABILITY OF APPARENT GROUP LIMITED

By way of example and without limitation, Apparent Group Limited shall NOT be liable in the following cases:

15.1 Health and Medical

Failure to detect sleep apnea or other medical conditions
Misdiagnosis or delayed diagnosis due to reliance on APP
Adverse health outcomes from following recommendations
Injuries from exercise programs
Continued snoring or worsening of condition
Health complications from undiagnosed conditions
Reliance on APP instead of seeking medical care

15.2 User-Related Issues

Misuse or improper use of APP
User violations of terms
Poor audio quality due to device or placement
Inaccurate insights due to false user information
Recording without consent / privacy violations
User device problems or failures

15.3 Third-Party Issues

App store policies, outages, or payment issues
Third-party service failures (cloud providers, etc.)
Device manufacturer defects
Internet service provider failures

15.4 Technical and Operational

Service interruptions for maintenance
Force majeure events
Network or connectivity problems
Audio recording quality limitations
AI algorithm limitations
Data loss despite backup systems

15.5 Outcome-Related

Lack of snoring reduction
No improvement in sleep quality
Ineffective exercise programs
Relationship issues
Subjective dissatisfaction with results
No guaranteed health benefits

15.6 Data and Privacy

Unauthorized recordings by users violating others’ privacy
Legal consequences of illegal recording
Data breaches caused by user negligence (weak passwords, sharing accounts)

Maximum Liability: To fullest extent permitted by law, total liability shall not exceed amount paid for subscription in 12 months preceding claim.

Exclusion of Consequential Damages: Not liable for:

Indirect, incidental, special, or consequential damages
Loss of profits, data, or use
Medical costs or health damages
Punitive or exemplary damages

15.7 Service Suspension or Termination

Apparent Group Limited may suspend or terminate USER’s access for:

Violation of these CONTRACT CONDITIONS
Fraudulent activity or payment disputes
Abuse of service
Violation of laws or regulations
Recording others without consent
Security threats
Harassment of staff or other users

16. CONTRACT, COMMUNICATIONS AND NOTIFICATIONS

16.1 Entire Agreement

These Contract Conditions, Terms of Use, and Privacy Policy constitute the entire agreement between USER and Apparent Group Limited regarding the subject matter and supersede any prior agreements.

16.2 Assignment

USER may not assign, transfer, or sub-license their rights or obligations without prior written consent from Apparent Group Limited.

Apparent Group Limited may assign rights to any affiliate, subsidiary, or successor entity.

16.3 Severability

If any provision is deemed invalid:

Only that provision is affected
Remaining provisions remain in force
Invalid provision severed or modified to minimum extent

16.4 No Waiver

Failure to exercise any right does not constitute waiver of that right.

16.5 Electronic Communications

USER acknowledges that:

All communications conducted electronically (email, in-APP)
Electronic contracts are legally binding
Digital records constitute valid proof
Notices to email address are deemed delivered 24 hours after sending
USER responsible for maintaining accurate contact information

16.6 Language

These CONDITIONS provided in English. Translations may be provided for convenience. In case of conflict, English version prevails.

16.7 USER Acknowledgment

By accepting these CONDITIONS, USER declares they have:

Read and understood all provisions
Had opportunity to review contract
Accepted voluntarily
Understood medical disclaimers and limitations
Not relied on any representations except those stated herein

16.8 Changes to Contract Conditions

Apparent Group Limited reserves right to modify these CONDITIONS at any time.

Notification:

Updated CONDITIONS published in APP
Email notification for material changes
“Last Updated” date changed
Explicit acceptance may be required for material changes

Continued use after changes constitutes acceptance. If USER disagrees, they must cancel subscription and cease using APP.

17. APPLICABLE LAW AND JURISDICTION

17.1 Governing Law

These CONTRACT CONDITIONS shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to conflict of law principles.

17.2 Jurisdiction for Disputes

For Business/Professional Users and Entities:

Exclusive jurisdiction of courts of Hong Kong
All disputes resolved in Hong Kong courts

For Individual Consumer Users:

Disputes resolved according to laws and courts of USER’s country of residence
Consumer protection laws of USER’s jurisdiction apply
Users may bring claims in local courts

17.3 European Union Users

For USERS Resident in EU:

EU consumer protection directives and regulations apply, including GDPR.

Online Dispute Resolution: In accordance with Article 14.1 of Regulation (EU) 524/2013, access ODR platform: http://ec.europa.eu/consumers/odr/

EU consumer protection laws prevail where they conflict with these conditions.

17.4 Arbitration (Where Applicable)

Subject to local laws, certain disputes may require binding arbitration. Check jurisdiction requirements.

17.5 Limitation Period

Claims must be brought within limitation period specified by applicable law:

Hong Kong: 6 years for breach of contract
EU: Varies by member state (typically 2-6 years)
US: Varies by state (typically 2-4 years)

18. ADDITIONAL PROVISIONS

18.1 Health Data Sensitivity

Given the sensitive health nature of data collected:

Enhanced privacy protections apply
Stricter security measures implemented
Limited data retention periods
Strong encryption requirements
Rigorous access controls

18.2 Partner Data Considerations

If USER logs information about sleeping partner:

USER is responsible for obtaining partner’s consent
USER must respect partner’s privacy rights
Partner can request data deletion through USER

18.3 Medical Professional Collaboration

Users may choose to:

Export sleep reports for healthcare providers
Share recordings with doctors (entirely USER’s choice)
Discuss APP insights with medical professionals

APP is designed to complement, not replace, professional medical care.

18.4 Independence of Parties

Nothing in these CONDITIONS creates partnership, joint venture, employment, or agency relationship between USER and Apparent Group Limited.

18.5 Contact for Contract Questions

For questions regarding CONTRACT CONDITIONS:

Apparent Group Limited
Email: hello@apparentgroup.co
Website: https://snorecare.life

Response time: 48-72 hours.

ACCEPTANCE OF CONTRACT CONDITIONS

By subscribing to SnoreCare Plus, downloading the APP, or using any Premium features, you explicitly acknowledge that you have:

✓ Read these CONTRACT CONDITIONS in their entirety
✓ Understood all terms and obligations
✓ Had adequate opportunity to review and consider terms
✓ Voluntarily accepted these conditions without reservation
✓ Understood that SnoreCare is NOT a medical device
✓ Acknowledged all medical disclaimers and limitations
✓ Agreed to recording consent requirements
✓ Understood health data collection and processing
✓ Agreed to be legally bound by these CONTRACT CONDITIONS

If you do not agree with these CONTRACT CONDITIONS, you must not subscribe to Premium services or use Premium features.

Last Updated: September 30, 2025

Apparent Group Limited
Company Registration: 73428962
Hong Kong
Email: hello@apparentgroup.co